Changing the Subscription Plan
In case of changing the subscription plan, a recalculation for the billing period is carried out. The remaining balance is the difference between the cost of the current subscription plan, cost of the plan for the past period, and the cost of extra requests made.
OutstandingBallance = CurrentPlanPrice - CurrentPlanPrice*UsedDays/TotalDays - OverlimitAmount*OverlimitPrice, where:
- Current Plan Price - current subscription rate
- New Plan Price - new subscription rate
- Total Days - total number of days in the current accounting period (depends on the number of days in the current month)
- Used Days - number of days that passed since the last payment was made
- Overlimit Amount - number of extra requests made in the current period
- Overlimit Price - cost of extra request according to the current subscription rate
In case your Outstanding Balance is a positive amount, it gets converted to PickPoint Credits. If the PickPoint Credits is a negative number, which can happen when changing to a more expensive subscription plan, the resulting amount is debited from your card.
The new payment due date is set as the day after you changed the subscription plan.Linking a Bank Card
To buy a paid subscription you need to link at least one bank card to your PickPoint account. Our website works with an online acquisition service which allows you to pay for our services with Visa and Mastercard bank cards. To add a card to your PickPoint account, go to the 'Billing' section in the dashboard
menu. Open the 'Payment Methods' section and click the 'Add' button. You will be shown a secure window with a payment page, where you will need to provide your bank card information. For additional card holder authentication we use the 3D Secure protocol. If your bank supports this technology, you will be redirected to your bank's server for an additional identification procedure. If you need more information about the rules and methods of additional identification, please contact your bank.
In order to check the credit standing of a newly linked bank card, PickPoint will debit $1 from it and then cancel this operation. This way we check if the card is active, while keeping your card balance unchanged.Security Guarantees
processing center protects and processes your bank card information in accordance with the PCI DSS 3.0 security standard. The payment information is sent to the gateway using the SSL encryption technology. Further transfer of information is carried out through closed banking networks with the highest level of reliability. CloudPayments
never gives your card information to third parties. For additional authentication of card holders, the 3D Secure protocol is used.Safety of Online Payments
The personal information you provide (name, address, phone number, email, bank card number) is confidential and is not subject to disclosure. Your credit card details are transferred in encrypted format and are not stored on our web server.
The cloud payments service provider guarantees the safety of all processed online payments. All operations with bank cards are carried out in accordance with requirements of VISA International, MasterCard, and other payment systems. When transferring information, special technologies for secure online payments are used, and the processing of information is carried out on secure high-tech servers of the payment processing company.