Our servers are based in three parts of the world: Europe, America and Asia.

We use OpenStreetMap as the main source of information for geocoding. If you are unable to find an object on the map, you can easily add it using Map Editor. It is a visual editor designed for adding new, removing outdated, and editing existing geo-objects on the map.

Our service provides data in GeoJSON format.

The most common payment method is a bank card. Our payment processor works with the following card types:

• American Express
• China UnionPay (CUP)
• Discover & Diners Club
• eftpos Australia
• Japan Credit Bureau (JCB)
• Mastercard
• Visa

If you want to pay via wire transfer, please contact our Support for bank details and additional information.

Yes, you can save your request results, but please note that after some time your results may become outdated, and you will need to repeat the requests to update the results.

We debit your account once a month. The debited amount is the subscription cost plus the cost of overlimit requests (if you made any).

The request counter resets every day at 00:00 UTC.

If a payment attempt was unsuccessful with all bank cards linked to your account, we will send a notification letter on your email. The withdrawal attempts will continue every day for 14 days, until the withdrawal is successful. If all attempts fail, your account will be suspended.

If your subscription plan allows for using overlimit requests, but you don't want to use them, just go to Dashboard and turn off the 'Allow extra calls' option in the Profile configuration.